Notifications & Slack
Connect Slack, set where notifications go, and control what gets delivered where.
Receive Alerts, Trends, and Reports in Slack, and ask questions about your account data in a thread. Use the web app when you want to review the underlying record or change notification settings.
This page covers how to connect Slack, set where notifications go, and what gets delivered where.
Connecting SlackLink to Connecting Slack
Slack is connected from Settings → Notifications. You authorize The Ad Spend's Slack app the same way other integrations connect, through OAuth. From the Notifications tab you can connect a workspace, set a default channel, toggle direct messages, and disconnect.
Setting a default channelLink to Setting a default channel
Your org has a single default Slack channel, set in Settings → Notifications. You can also toggle personal DMs, which notify members by DM when their email matches their Slack account.
Routing different notification types to different channels is configured at the individual alert or report level, not as a global org setting. An alert can send notifications to multiple destinations, such as a Slack channel and an email recipient. Reports have their own recipients and delivery schedules. Configure these on the individual alert or report rather than relying on the organization's default channel alone.
Review an alert's destinationsLink to Review an alert's destinations
Open the alert's edit screen in the organization you want to monitor. Review its selected accounts or campaigns, condition, and notification destinations before saving.
Use multiple destinations when the same alert needs to reach more than one person or channel. Check the alert's notification frequency separately: where it is delivered and how often it notifies you are different choices. See Alerts for the evaluation and frequency options.
How each notification type is deliveredLink to How each notification type is delivered
Alerts fire to their configured destination when the alert's condition is met. Each alert has its own frequency control: always, once, or interval (interval means at most once per period, for example once every 15 minutes). Past alerts and their trigger history are also viewable in the web app.
Trend analysis runs Monday through Friday in your organization's timezone. When new Trends are found, notifications follow the configured delivery settings. In summary mode, the Slack digest keeps the summary to one line and puts the detail in thread replies. In the web app, Trends remain available to review.
Reports are posted to the Slack channel set on that report's schedule, on the cadence configured for that report. Past report instances are stored and browsable in the web app.
Ask a question and revisit a conversationLink to Ask a question and revisit a conversation
Mention @theadspend to ask a question about your account data in a connected Slack workspace. Continue with follow-up questions in the thread; the assistant responds when addressed, so conversations between teammates can stay between teammates.
Basic Chat is also available in the web app, where you can reopen recent web conversations. Conversation history is different from the account-change timeline in History and the business context saved in Strategy; it is not a complete copy of either record.
Basic Chat is live. The full action-capable assistant is in private beta, and its report and alert actions require your confirmation. See Pricing for current plan limits.
When a report does not reach a channelLink to When a report does not reach a channel
A report can complete even if a configured Slack channel is unreachable. Check the completed report in the app, then review the channel's access before the next delivery.